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Indonesia Version

Pelanggan yang Terhormat,

Dengan ini kami informasikan bahwa terhitung hari Senin, tanggal 24 Nopember 2008 nomor LAYANAN PELANGGAN kami BERUBAH menjadi 021 255 71 400. Kami beroperasi dari hari Senin hingga Jumat, mulai pukul 9 pagi hingga 5 sore. Bapak/Ibu juga dapat menghubungi kami melalui email di wecare@directvisiontv.com, mengunjungi website kami di www.directvisiontv.com atau mengirimkan faksimili ke nomor 021 255 71411.

Kami informasikan pula bahwa proses pengembalian refund pelanggan membutuhkan waktu 30 HARI KERJA setelah mendapatkan persetujuan dari pemegang saham. Mohon menunggu untuk mendapatkan informasi selanjutnya.

Terima Kasih

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English Version

Dear Our Valued Customer,

Please be informed that starting Monday, November 24 2008 our CUSTOMER SERVICE CENTER number WILL CHANGE to 021 255 71 400.
Our operation hours are from Mondays to Fridays from 9am–5pm. You also may contact us via email at wecare@directvisiontv.com,
visit our website at www.directvisiontv.com or send us fax at 021 255 71411.

Please also be informed that the refund process will take approximately 30 WORKING DAYS upon shareholder’s approval.
Please wait for our further update

Thank You

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